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  • 300/600 words per page
  • Over 1000 PhD writers
  • Direct communication with a writer
  • Free plagiarism report
  • Double check of your paper
  • The largest source database
  • On-time Delivery
  • No Plagiarism
  • Team of 1000 Ph.D. specialists
  • Outstanding formatting!
  • Outstanding research!
  • Fair Pricing & Discounts
  • Free Revisions
  • 24/7 Client Support
  • Good job!
  • Ollie, USA
  •  
  • I found your work highly beneficial. Thank you. I may need the same writer for my future work.
  • Barbara Steven, Canada
 
     
 

Terms and Conditions of using TopThesis.com

Submitting a Refund Application 

  1. TopThesis.com is always delighted to assist and we are always willing to consider refund requests. There is one important condition to remember when applying for refunds i.e. you must do so within 14 days of the deadline passing. Plagiarism is excluded from this rule since time limits are not applicable in these cases. We do, however, require a valid plagiarism report to prove TopThesis.com’s liability. 

*** TopThesis.com is happy to accept reports from the Turnit.com anti-plagiarism program and from partner programs, e.g., the iThenticate system and WriteCheck. However, we cannot accept the reports generated by SafeAssign.com since these list erroneous cases of plagiarism (quotations, tables of contents, references, and so on). In addition, customers occasionally send us notes they write themselves. Neither do these constitute solid proof.     

  1. Occasionally, customers attempt to complete their own assignments but later pass the task to TopThesis.com. In such cases, we are not accountable for instances of plagiarism in the parts of the assignment created by the customer. We only scan our own written work for originality.     
  2. If you find any of our work unsatisfactory, we will fully investigate your concerns. We will get back to you in around 3-4 business days. If your dissatisfaction is valid, we will provide a suitable amount of refund.

Revisions

  1. Under the terms of our revisions policy, you are entitled to have your paper amended for free provided you notify us within 2 days (48 hours) of the initial deadline expiring. Once this period passes, a new writer compensation order will be necessary. However, if your writer does the work without further payment, you waive your right to a future refund.     
  2. For assignments of 20+ pages, free revisions are offered for 30 days after the deadline passing.
  3. If you decide to alter the instructions on an original order, you cannot avail of a no-cost revision. You will also need to submit a further writer compensation order if you do not provide full details about your assignment and any necessary materials before writing gets underway or is at an end.        
  4. A revised completion date will be needed when you are informing us about your revision requirements. While we continually strive to meet agreed deadlines, it can be 24 hours before we return some revision work, with much dependent on the complexity of the instructions and how problematic it is to reassign the work.   
  5. It is hugely important for customers to constantly monitor their messaging channels, i.e. the email address you provide and your account profile, since our employees may want to correspond with you. Even though it is unfortunate, people sometimes neglect or forget to attach essential information, materials, and/or files at the outset. However, these elements are crucial to achieving the right outcome and sole responsibility remains with you to provide any materials your writer requests, and preferably at the time of order placement.    
  6. If you would like more time than the standard 2-day revision period, we can extend this window to 14 days. However, revision requirements should match the instructions on the original order. This option costs thirty percent of order price and is not refundable if it is not used/required.  

A Full Refund

Customers may qualify for a full (100 percent) refund when:

  1. TopThesis.com is not successful at allocating a writer to an order.
  2. We mistakenly charge the wrong order amount or the customer accidently submits one order twice.
  3. Any content and/or materials provided by the company towards an order should no longer be used once the cost of that order has been fully refunded. 

*** In the above situations, our representatives will calculate a fair refund percentage in respect of your order.  

A Partial Refund

Customers may qualify for some percentage refund (amount to be calculated on a per-order basis) when:

  1. An inappropriate level is shown on the order, e.g., a college paper rather than an assignment for a high school student.  
  2. The wrong assignment size is shown on the order, e.g., six pages rather than three.   
  3. The order displays contradicting instructions/comments, e.g., there is a discrepancy between the attached materials and the order’s instructions. 

*** In the above situations, our representatives will calculate a fair refund percentage in respect of your order. 

  1. Criteria for cancelling an already-assigned order: 

 

Refund percentage

Passed deadline

100%

10 - 19% of agreed deadline elapsed

90%

20 – 29% of agreed deadline elapsed

80%

30 – 39% of agreed deadline elapsed

70%

40 – 49% of agreed deadline elapsed

60%

50 – 59% of agreed deadline elapsed

50%

60% (or over) of agreed deadline elapsed

 

*** An order may not be cancelled if:

  • 30% of the originally-agreed deadline is still remaining.
  • Our company has passed the order to one of our writers.

In addition, if a writer has already uploaded a complete paper, the order cannot be cancelled.

Late Verification

  1. To safeguard you from fraudulent Internet activities, our agents regularly ask to see proof of identification. Please note that the deadline for order completion begins from the moment we get respective clarifications. If you have been unable to provide the necessary verification on time, you can discuss a deadline extension with us or send us a new writer compensation order.  

Word Count Issues 

  1. The number of words in a page (300 words per page) is the measurement we use for deciding page length/size. We do not rely on the visual aspects. We exclude technical papers from this method of calculation since these are often very numerical in nature. Rather, we use difficulty level to decide price.
  2. Orders for Speakers’ Notes and PowerPoint Presentations. When indicated on the order form, our writers can provide Speaker notes i.e. 100-150 words of speech notes with each presentation slide.
  3. 20.  The writers at TopThesis.com can create online tests if requested to do so. Using the premise that there will be five questions in each page, price depends on the number of test questions indicated on the order. For instance, a fifty-question test, which can include multi-choice questions, means placing a ten-page order.  

Delivery/Deadline

  1. The early delivery service offered by TopThesis.com requires the customer to place another order to compensate our writer(s). Do remember though, that if your writer completes your order early without requesting extra payment, you waive your right to a future refund.
  2. If it happens that we deliver your paper(s) after the agreed time without obtaining your prior approval or without asking you to extend your original deadline, you will be eligible for at least some of your money back.

Order Type

  1. We remind you to be as precise as possible when selecting order type, for example, “report” or “research paper.” TopThesis.com cannot contemplate refund applications on unpaid orders.
  2. Our writers can assist with “rewriting” assignments. In essence, this means they will reword, paraphrase or rephrase the texts you submit. Additional compensation will only apply when some additional or new work is necessary.
  3. We may occasionally have questions or updates for you. Therefore, you should check all channels of communication on a regular basis and, remember, we value your prompt attention!